Kraken.io Image Optimizer incident

API workers degraded

Resolved after 29 days 1 hour, affecting Kraken.io API, on March 31, 2021.

monitoring Mar 31, 2021, 03:27 PM UTC

A new switch has been deployed allowing API workers to communicate with you, we will keep on monitoring for a bit.

Started: Mar 31, 2021, 11:55 AM UTC
Resolved: Apr 29, 2021, 01:06 PM UTC
Duration: 29d 1h
Detected by Pingoru: Mar 31, 2021, 11:55 AM UTC

Affected components

Kraken.io API

Update timeline

investigating Mar 31, 2021, 11:55 AM UTC

We are seeing issues with some API workers having trouble to rejoin the pool to accept images. Investigating.
identified Mar 31, 2021, 03:26 PM UTC

Defective ports on a network switch caused API workers to "flap". We switched over to new switch hardware, API is fully functional.
monitoring Mar 31, 2021, 03:27 PM UTC

A new switch has been deployed allowing API workers to communicate with you, we will keep on monitoring for a bit.
resolved Apr 29, 2021, 01:06 PM UTC

This incident has been resolved.

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