Kraken Outage History
Kraken degraded · 2 active incidents · 2 long-running issues View live status →Pingoru has recorded 268 incidents for Kraken: 268 in the last 12 months and 110 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 41 | 650 of 720 (90%) |
| May 2026 | 43 | 744 of 744 (100%) |
| June 2026 | 30 | 656 of 720 (91%) |
| July 2026 | 30 | 730 of 744 (98%) |
| August 2026 | 29 | 405 of 744 (54%) |
| September 2026 | 39 | 720 of 720 (100%) |
| October 2026 | 32 | 455 of 593 (77%) |
Incidents, newest first
Minor April 30, 2026 Bank Frick Funding Delays 4h 35m Euro (EUR) - SEPA, Euro (EUR) - Wire Transfer Deposits, US Dollar (USD) - International, Canadian Dollar (CAD) - International and 2 more
Started Apr 30, 2026, 01:45 AM UTC· resolved Apr 30, 2026, 06:20 AM UTC
- investigating Apr 30, 2026, 01:45 AM UTC
We're investigating an issue with the Bank Frick funding gateway. Deposits in USD, GBP, CHF, and EUR through this funding provider only may be delayed at this time, and withdrawals might fail during initiation. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved Apr 30, 2026, 06:20 AM UTC
This incident has been resolved.
Minor April 30, 2026 Gensyn (AI) Withdraw Delays 1d
Started Apr 30, 2026, 12:42 AM UTC· resolved May 01, 2026, 01:40 AM UTC
- investigating Apr 30, 2026, 12:42 AM UTC
We're investigating an issue with the Gensyn (AI) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Apr 30, 2026, 04:27 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 30, 2026, 11:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2026, 01:40 AM UTC
This incident has been resolved.
Minor April 29, 2026 Incorrect push notifications for new asset listings 2h 13m
Started Apr 29, 2026, 02:31 PM UTC· resolved Apr 29, 2026, 04:45 PM UTC
- investigating Apr 29, 2026, 02:31 PM UTC
We are investigating an issue causing clients to receive incorrect push notification regarding new listings.
- identified Apr 29, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 29, 2026, 04:45 PM UTC
This incident has been resolved.
Minor April 29, 2026 SYND funding temporarily suspended 16d 21h Syndicate (SYND) - Ethereum
Started Apr 29, 2026, 12:20 PM UTC· resolved May 16, 2026, 09:45 AM UTC
- investigating Apr 29, 2026, 12:20 PM UTC
We have temporarily suspended SYND deposits and withdrawals, and set SYND trading pairs to cancel-only mode, following reports of unusual activity involving SYND tokens on the Base network. Kraken supports SYND on Ethereum, which does not appear to be directly affected. As a precautionary measure, we have paused funding while we monitor the situation and await further information from the Syndicate team. We will provide an update as soon as we have more information. We apologise for any inconvenience.
- resolved May 16, 2026, 09:45 AM UTC
This incident has been resolved.
Minor April 28, 2026 CAD Funding Delays 4h 18m Canadian Dollar (CAD) - Domestic
Started Apr 28, 2026, 07:26 PM UTC· resolved Apr 28, 2026, 11:45 PM UTC
- identified Apr 28, 2026, 07:26 PM UTC
We're investigating an issue with the CAD funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring Apr 28, 2026, 08:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 11:45 PM UTC
This incident has been resolved.
Minor April 25, 2026 Litecoin (LTC) Funding Gateway Issue 3h 23m Litecoin (LTC)
Started Apr 25, 2026, 11:57 AM UTC· resolved Apr 25, 2026, 03:20 PM UTC
- investigating Apr 25, 2026, 11:57 AM UTC
We are currently experiencing delays processing deposits and withdrawals for Litecoin (LTC). Our engineers are aware of the issue and are currently investigating it.
- identified Apr 25, 2026, 02:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 25, 2026, 03:20 PM UTC
This incident has been resolved.
Minor April 25, 2026 NEAR Protocol (NEAR) Funding Delays 10h 11m NEAR Protocol (NEAR)
Started Apr 25, 2026, 07:21 AM UTC· resolved Apr 25, 2026, 05:33 PM UTC
- investigating Apr 25, 2026, 07:21 AM UTC
We're investigating an issue with the NEAR Protocol (NEAR) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Apr 25, 2026, 09:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 25, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2026, 05:33 PM UTC
This incident has been resolved.
Minor April 22, 2026 "Confirm withdrawal address" button in emails not responsive. 1h 34m
Started Apr 22, 2026, 04:48 PM UTC· resolved Apr 22, 2026, 06:23 PM UTC
- investigating Apr 22, 2026, 04:48 PM UTC
We are investigating an issue with "Confirm withdrawal address" button in emails being not responsive for subset of clients. We will post updates here as we continue investigation.
- investigating Apr 22, 2026, 04:49 PM UTC
We are continuing to investigate this issue.
- identified Apr 22, 2026, 05:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 22, 2026, 06:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 06:23 PM UTC
This incident has been resolved.
Minor April 22, 2026 QUAI (Quai Network) Funding Delays 12d 16h Quai Network (QUAI)
Started Apr 22, 2026, 06:48 AM UTC· resolved May 04, 2026, 11:27 PM UTC
- investigating Apr 22, 2026, 06:48 AM UTC
We're investigating an issue with the Quai Network (QUAI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Apr 23, 2026, 02:02 PM UTC
We are continuing to investigate this issue.
- investigating Apr 29, 2026, 12:14 PM UTC
We are continuing to investigate this issue.
- monitoring May 02, 2026, 08:05 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 04, 2026, 09:25 AM UTC
We are currently investigating this issue.
- resolved May 04, 2026, 11:27 PM UTC
This incident has been resolved.
Minor April 21, 2026 BNB (BNB) Chain Funding Delays 8d 1h Akedo (AKE) - BNB Chain, ALEO (ALEO), aPriori (APR) - BNB Chain, Aster (ASTER) - BNB Chain and 39 more
Started Apr 21, 2026, 10:34 AM UTC· resolved Apr 29, 2026, 12:29 PM UTC
- investigating Apr 21, 2026, 10:34 AM UTC
We're investigating an issue with the BNB funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Apr 21, 2026, 10:45 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 21, 2026, 11:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 12:29 PM UTC
This incident has been resolved.
Minor April 21, 2026 Connectivity Issues - Historical Balance & Transactions Display Issue Across Multiple Platforms 1h 9m Website, Kraken App
Started Apr 21, 2026, 08:48 AM UTC· resolved Apr 21, 2026, 09:58 AM UTC
- investigating Apr 21, 2026, 08:48 AM UTC
We are investigating an issue affecting historical balances and transaction visibility across multiple platforms. Clients may experience errors or increased latency when attempting to view historical balances, and newly completed transactions may appear with a delay. We are working to restore normal performance.
- monitoring Apr 21, 2026, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 09:58 AM UTC
This incident has been resolved.
Minor April 19, 2026 Argentine Peso (ARS), Brazilian Real (BRL), & Mexican Peso (MXN) Funding Delays 2h 1m Argentine Peso (ARS) - Domestic, Brazilian Real (BRL) - Domestic, Mexican Peso (MXN) - Domestic
Started Apr 19, 2026, 08:26 PM UTC· resolved Apr 19, 2026, 10:27 PM UTC
- investigating Apr 19, 2026, 08:26 PM UTC
We are aware of an issue with PayAmigo, that is affecting Argentine Peso (ARS) and Mexican Peso (MXN) funding. As a result, users may be unable to deposit or withdraw ARS and MXN, aross all Kraken products. All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
- investigating Apr 19, 2026, 08:38 PM UTC
We are aware of an issue with PayAmigo, that is affecting Argentine Peso (ARS), Brazilian Real (BRL) and Mexican Peso (MXN) funding. As a result, users may be unable to deposit or withdraw ARS and MXN, aross all Kraken products. All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
- resolved Apr 19, 2026, 10:27 PM UTC
This incident has been resolved.
Minor April 18, 2026 Quai Network (QUAI) Funding Delays 16h 1m Quai Network (QUAI)
Started Apr 18, 2026, 05:10 PM UTC· resolved Apr 19, 2026, 09:12 AM UTC
- investigating Apr 18, 2026, 05:10 PM UTC
We're investigating an issue with the Quai Network (QUAI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring Apr 19, 2026, 12:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 19, 2026, 09:12 AM UTC
This incident has been resolved.
Minor April 18, 2026 Transaction status display issue 4d 2h Website, Kraken App
Started Apr 18, 2026, 09:16 AM UTC· resolved Apr 22, 2026, 12:16 PM UTC
- investigating Apr 18, 2026, 09:16 AM UTC
We’re currently investigating an issue where some past deposits and withdrawals are incorrectly appearing as “In Progress” in the Transactions tab. This may affect a small number of clients, including transactions that were previously completed. There is no impact to the actual status of funds, transactions have not been reprocessed or altered, but the display may not reflect their correct final state. We'll share updates as soon as more information becomes available. Thank you for your patience.
- identified Apr 19, 2026, 07:36 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 22, 2026, 12:16 PM UTC
This incident has been resolved.
Notice April 18, 2026 Delays linking bank accounts via Plaid 3h 55m US Dollar (USD) - Domestic
Started Apr 18, 2026, 04:06 AM UTC· resolved Apr 18, 2026, 08:02 AM UTC
- investigating Apr 18, 2026, 04:06 AM UTC
We're investigating an issue with delays linking bank accounts via Plaid. We are working diligently to resolve the issue and will keep you updated.
- identified Apr 18, 2026, 06:36 AM UTC
We've identified that the issue is related to our vendor, Plaid, and we’re actively monitoring their progress toward a resolution. At this time, the vast majority of clients using Plaid for funding remain unaffected.
- resolved Apr 18, 2026, 08:02 AM UTC
This incident has been resolved.
Notice April 17, 2026 RTP Withdrawals Experiencing Delays 2h 23m
Started Apr 17, 2026, 03:20 PM UTC· resolved Apr 17, 2026, 05:44 PM UTC
- investigating Apr 17, 2026, 03:20 PM UTC
Some clients may be experiencing delays when processing RTP withdrawals through Plaid US. We are currently investigating the cause and working to restore normal processing times. We will continue to provide updates as more information becomes available.
- resolved Apr 17, 2026, 05:44 PM UTC
This incident has been resolved.
Minor April 16, 2026 Story (IP) Funding Delays 42m Story (IP)
Started Apr 16, 2026, 11:09 AM UTC· resolved Apr 16, 2026, 11:51 AM UTC
- investigating Apr 16, 2026, 11:09 AM UTC
We’re currently investigating an issue with the Story (IP) funding gateway. Deposits and withdrawals initiated earlier today may be delayed, while newly initiated transactions are processing normally. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved Apr 16, 2026, 11:51 AM UTC
This incident has been resolved.
Minor April 15, 2026 Hyperliquid (HYPE) Funding Delays 1h 29m Hyperliquid (HYPE)
Started Apr 15, 2026, 02:57 PM UTC· resolved Apr 15, 2026, 04:26 PM UTC
- investigating Apr 15, 2026, 02:57 PM UTC
We're investigating an issue with the Hyperliquid (HYPE) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Apr 15, 2026, 04:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 04:26 PM UTC
This incident has been resolved.
Minor April 15, 2026 MXN, BRL, ARS Deposits and Withdrawals degraded performance. 2h 55m Argentine Peso (ARS) - Domestic, Brazilian Real (BRL) - Domestic, Mexican Peso (MXN) - Domestic
Started Apr 15, 2026, 01:18 PM UTC· resolved Apr 15, 2026, 04:13 PM UTC
- investigating Apr 15, 2026, 01:18 PM UTC
We are investigating an issue causing delays for MXN, BRL, and ARS deposits and withdrawals. We will continue to provide updates as more information becomes available.
- identified Apr 15, 2026, 01:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 03:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 04:13 PM UTC
This incident has been resolved.
Minor April 15, 2026 Banking Circle SEPA EUR Withdrawal Delays 5h 18m
Started Apr 15, 2026, 11:56 AM UTC· resolved Apr 15, 2026, 05:14 PM UTC
- investigating Apr 15, 2026, 11:56 AM UTC
We're investigating an issue with the Banking Circle funding gateway. SEPA EUR Withdrawals may be delayed at this time for all EEA clients. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Apr 15, 2026, 02:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 15, 2026, 05:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 15, 2026, 05:14 PM UTC
This incident has been resolved.
Minor April 15, 2026 Solana (SOL) and SPL tokens Funding Delays 14h 11m 375ai (EAT) - Solana, Act I The AI Prophecy (ACT) - Solana, ai16z (AI16Z) - Solana, Alchemist AI (ALCH) - Solana and 105 more
Started Apr 15, 2026, 02:15 AM UTC· resolved Apr 15, 2026, 04:26 PM UTC
- investigating Apr 15, 2026, 02:15 AM UTC
We're investigating an issue with the Solana (SOL) and SPL tokens funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating Apr 15, 2026, 02:21 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 15, 2026, 09:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 04:26 PM UTC
This incident has been resolved.
Minor April 13, 2026 Sei (SEI) Funding Delays 1h 37m Sei (SEI), Tether USD (USDT) - Sei - EVM, USDC (USDC) - Sei - EVM
Started Apr 13, 2026, 09:04 AM UTC· resolved Apr 13, 2026, 10:41 AM UTC
- identified Apr 13, 2026, 09:04 AM UTC
We're investigating an issue with the Sei (SEI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring Apr 13, 2026, 10:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 10:41 AM UTC
This incident has been resolved.
Minor April 10, 2026 Client Onboarding Delays 58m Website, Kraken App, Kraken Pro App, Embed and 1 more
Started Apr 10, 2026, 09:34 AM UTC· resolved Apr 10, 2026, 10:32 AM UTC
- identified Apr 10, 2026, 09:34 AM UTC
We have identified an issue that is causing delays for clients attempting to onboard to Kraken. Our team are actively working to resolve the issue as soon as possible.
- identified Apr 10, 2026, 09:40 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 10, 2026, 10:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 10:32 AM UTC
This incident has been resolved.
Minor April 8, 2026 USD RTP Withdrawals Temporarily Unavailable 1h 12m
Started Apr 08, 2026, 04:56 PM UTC· resolved Apr 08, 2026, 06:08 PM UTC
- investigating Apr 08, 2026, 04:56 PM UTC
Some clients may be experiencing issues when attempting to submit USD Real-Time Payment (RTP) withdrawals. We are currently investigating the cause and working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring Apr 08, 2026, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 06:08 PM UTC
This incident has been resolved.
Minor April 6, 2026 BSU deposits and withdrawals temporarily unavailable 18d 7h BabyShark (BABYSHARK) - BNB Chain
Started Apr 06, 2026, 02:27 PM UTC· resolved Apr 24, 2026, 09:45 PM UTC
- identified Apr 06, 2026, 02:27 PM UTC
We are aware that the BSU token on the Binance Smart Chain (BSC) is currently paused at the smart contract level, preventing all BSU transfers on-chain. As a result, we have suspended BSU deposits and withdrawals on Kraken while this issue is resolved. We will provide further updates as more information becomes available. We apologise for any inconvenience caused.
- resolved Apr 24, 2026, 09:45 PM UTC
The BSU team is performing a token migration to a new contract. Resolution is expected to take longer than initially anticipated while the migration completed. We are currently reviewing the migration plan and will provide a further announcement on what clients should expect to happen to their BSU balances in the coming weeks. Future updates on the migration will be communicated through Kraken's standard announcement channels. BSU deposits, withdrawals, and trading remain suspended until the migration is complete.