Affected components
Update timeline
- investigating Apr 18, 2026, 09:16 AM UTC
We’re currently investigating an issue where some past deposits and withdrawals are incorrectly appearing as “In Progress” in the Transactions tab. This may affect a small number of clients, including transactions that were previously completed. There is no impact to the actual status of funds, transactions have not been reprocessed or altered, but the display may not reflect their correct final state. We'll share updates as soon as more information becomes available. Thank you for your patience.
- identified Apr 19, 2026, 07:36 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 22, 2026, 12:16 PM UTC
This incident has been resolved.
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