Kraken incident

Client Onboarding Delays

Minor Resolved View vendor source →

Kraken experienced a minor incident on April 10, 2026 affecting Website and Kraken App and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 09:34 AM UTC
Resolved
Apr 10, 2026, 10:32 AM UTC
Duration
58m
Detected by Pingoru
Apr 10, 2026, 09:34 AM UTC

Affected components

WebsiteKraken AppKraken Pro AppEmbedKrak App

Update timeline

  1. identified Apr 10, 2026, 09:34 AM UTC

    We have identified an issue that is causing delays for clients attempting to onboard to Kraken. Our team are actively working to resolve the issue as soon as possible.

  2. identified Apr 10, 2026, 09:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 10, 2026, 10:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2026, 10:32 AM UTC

    This incident has been resolved.