Kraken incident

"Confirm withdrawal address" button in emails not responsive.

Minor Resolved View vendor source →
Started
Apr 22, 2026, 04:48 PM UTC
Resolved
Apr 22, 2026, 06:23 PM UTC
Duration
1h 34m
Detected by Pingoru
Apr 22, 2026, 04:48 PM UTC

Update timeline

  1. investigating Apr 22, 2026, 04:48 PM UTC

    We are investigating an issue with "Confirm withdrawal address" button in emails being not responsive for subset of clients. We will post updates here as we continue investigation.

  2. investigating Apr 22, 2026, 04:49 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 22, 2026, 05:49 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 22, 2026, 06:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 22, 2026, 06:23 PM UTC

    This incident has been resolved.

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