Kraken experienced a minor incident on August 24, 2026 affecting Nesa (NES) - BNB Chain, lasting 16d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 02:56 PM UTC
We're investigating an issue with the Nesa (NES) token. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Aug 29, 2026, 10:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 31, 2026, 04:19 PM UTC
We continue to work to remediate the issue with Nesa (NES) token. Please note that at this time withdrawals are paused, while all other funding methods are operating normally. We will continue to provide further information as it becomes available.
- identified Sep 09, 2026, 05:15 PM UTC
NES will be migrated 1:1 to a new contract on Ethereum. Deposits and withdrawals on the Ethereum network will be reenabled on September 10th at 2pm UTC. New ETH contract address: 0x863F08A3d3B14fbD3D42fFD061D0e290F7dBC538 NES funding on BNB will remain disabled. Only NES on ETH will be supported going forward. New restrictions: Starting September 10th at 2pm UTC, trading and deposits of NES will become unavailable for clients in the European Economic Area (EEA) and Canada. Only withdrawals will become available to clients in these countries.
- resolved Sep 10, 2026, 02:12 PM UTC
This incident has been resolved.