Kraken incident

Issues with available balance displayed for Instant Buy on Kraken App

Kraken experienced a minor incident on July 28, 2026 affecting Kraken App, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started: Jul 28, 2026, 11:58 AM UTC
Resolved: Jul 28, 2026, 01:25 PM UTC
Duration: 1h 26m
Detected by Pingoru: Jul 28, 2026, 11:58 AM UTC

Affected components

Kraken App

Update timeline

investigating Jul 28, 2026, 11:58 AM UTC

We are investigating an issue affecting some clients using the Kraken App, where the available EUR balance for Instant Buy may display as €0. As a workaround, Instant Buy is currently available through the Kraken website. Our team is actively investigating the issue and working to restore normal functionality. We will provide another update as soon as more information becomes available.
identified Jul 28, 2026, 12:19 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 28, 2026, 12:22 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 28, 2026, 01:25 PM UTC

This incident has been resolved.