Kraken incident

Portfolio values may not display on Kraken Pro

Minor Resolved View vendor source →

Kraken experienced a minor incident on June 27, 2026 affecting Website and Kraken Pro App, lasting 17h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2026, 10:37 PM UTC
Resolved
Jun 28, 2026, 03:46 PM UTC
Duration
17h 8m
Detected by Pingoru
Jun 27, 2026, 10:37 PM UTC

Affected components

WebsiteKraken Pro App

Update timeline

  1. investigating Jun 27, 2026, 10:37 PM UTC

    We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile. Trading, deposits, and withdrawals are operating normally. Our team is investigating and we will provide an update shortly.

  2. investigating Jun 28, 2026, 11:31 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 28, 2026, 12:37 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 28, 2026, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 28, 2026, 03:46 PM UTC

    This incident has been resolved.