Kraken incident

Krak Card - Digital Wallet Provisioning Unavailable

Minor Resolved View vendor source →

Kraken experienced a minor incident on May 20, 2026, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:02 AM UTC
Resolved
May 20, 2026, 11:24 AM UTC
Duration
1h 22m
Detected by Pingoru
May 20, 2026, 10:02 AM UTC

Update timeline

  1. investigating May 20, 2026, 10:02 AM UTC

    We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution. Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally. We will provide a further update once we have more information.

  2. monitoring May 20, 2026, 10:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 11:24 AM UTC

    This incident has been resolved.