Kraken incident

Customers Bank Maintenance

Minor Resolved View vendor source →

Kraken experienced a minor incident on May 17, 2026 affecting US Dollar (USD) - Domestic and US Dollar (USD) - Instant and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 08:37 AM UTC
Resolved
May 17, 2026, 09:49 AM UTC
Duration
1h 11m
Detected by Pingoru
May 17, 2026, 08:37 AM UTC

Affected components

US Dollar (USD) - DomesticUS Dollar (USD) - InstantUS Dollar (USD) - International

Update timeline

  1. investigating May 17, 2026, 08:37 AM UTC

    We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank. Impacted transaction types: * Customers Bank wire transfers * Customers Bank instant transfers * NinjaTrader US futures transfers Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.

  2. resolved May 17, 2026, 09:49 AM UTC

    This incident has been resolved.