Kpler Outage History

Kpler is up right now

Pingoru has recorded 40 incidents for Kpler: 40 in the last 12 months and 15 in the last 90 days.

Source: status.kpler.com

40incidents recorded
40last 12 months
15last 90 days
14 hourstypical duration

Incidents, newest first

Minor May 22, 2026 Notice: Berth Calls API technical issues – MarineTraffic API

Started May 22, 2026, 01:54 PM UTC· resolved May 22, 2026, 01:54 PM UTC

  1. resolved May 22, 2026, 01:54 PM UTC

    On May 22nd, 2026, we experienced failed requests with our Berth Call API endpoint, for a couple of hours. Our team resolved the issue and restored normal performance.

Read the full incident report →

Major May 20, 2026 Authentication issues on Kpler's web terminal - China 20h 50m Authentication

Started May 20, 2026, 04:50 PM UTC· resolved May 21, 2026, 01:41 PM UTC

  1. investigating May 20, 2026, 04:50 PM UTC

    We are currently investigating the issue of China-based users not being able to access Kpler's web terminal.

  2. resolved May 21, 2026, 01:41 PM UTC

    This incident has been resolved

Read the full incident report →

Minor April 22, 2026 Notice: Authentication issues 33m Authentication

Started Apr 22, 2026, 07:13 PM UTC· resolved Apr 22, 2026, 07:46 PM UTC

  1. investigating Apr 22, 2026, 07:13 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 07:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 22, 2026, 07:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026 Reduced volume of Real Time Satellite data - March 30, 2026 - 16:00 UTC - 18:00 UTC 1h 58m Latest API

Started Mar 30, 2026, 04:20 PM UTC· resolved Mar 30, 2026, 06:18 PM UTC

  1. investigating Mar 30, 2026, 04:20 PM UTC

    Please be advised that a reduced volume of Real Time Satellite data will be delivered during the 16:00 UTC to 18:00 UTC time frame. This incident affects: Maritime TCP 2.0, Realtime Satellite AIS (evRT), and Uniproxy Feed.

  2. resolved Mar 30, 2026, 06:18 PM UTC

    Real-Time Satellite data volumes have returned to expected levels.

Read the full incident report →

Major March 25, 2026 Important Notice: Kpler Terminal - Technical Difficulties 13m Arbitrage, API, Cargo, Mobile app and 18 more

Started Mar 25, 2026, 01:02 AM UTC· resolved Mar 25, 2026, 01:16 AM UTC

  1. investigating Mar 25, 2026, 01:02 AM UTC

    We are experiencing some technical difficulties with the Kpler platform Our team is actively investigating and working to resolve this as quickly as possible. We will keep you informed and notify you once the service is fully restored. Thank you for your patience and understanding.

  2. resolved Mar 25, 2026, 01:16 AM UTC

    The incident has been resolved.

Read the full incident report →

Major March 10, 2026 Cargo flows experiencing technical dififculties 2h 47m Cargo

Started Mar 10, 2026, 04:17 PM UTC· resolved Mar 10, 2026, 07:04 PM UTC

  1. investigating Mar 10, 2026, 04:17 PM UTC

    We are currently experiencing issues with the cargo flows data. Our team is investigating with an urgent priority. We'll provide an update as soon as possible. We apologize for any inconvenience.

  2. investigating Mar 10, 2026, 04:30 PM UTC

    We introduced a new "transit" feature this morning to help users better navigate geopolitical conflicts. This new feature introduced side effects. We're rolling back this enhancement and are looking to re-introduce it into production.

  3. monitoring Mar 10, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2026, 07:04 PM UTC

    This incident has been resolved. Thank you for your patience.

Read the full incident report →

Minor March 3, 2026 Kpler Scheduled Monthly Maintenance Notification - Wednesday, 04 March, 2026 - Extended 1d

Started Mar 03, 2026, 08:00 PM UTC· resolved Mar 04, 2026, 08:00 PM UTC

  1. resolved Mar 05, 2026, 02:36 AM UTC

    Due to an abundance of caution, the previously scheduled Maintenance cycle for the Real Time Satellite constellation has been extended for several hours. As a result, Real Time Satellite data will subject to further intermittent periods of duration loss during this extension. This incident was resolved at 23:29 UTC. We do apologize for this inconvenience.

Read the full incident report →

Minor March 3, 2026 IMPORTANT NOTICE: Compliance Workspace is down 56m Compliance

Started Mar 03, 2026, 03:46 AM UTC· resolved Mar 03, 2026, 04:43 AM UTC

  1. investigating Mar 03, 2026, 03:46 AM UTC

    We are experiencing issues with the Compliance Workspace on the terminal. We will update you as soon as the service is restored. We apologise for any inconveniences.

  2. resolved Mar 03, 2026, 04:43 AM UTC

    Resolved - The issue has now been resolved. Thank you for your patience.

Read the full incident report →

Major March 2, 2026 IMPORTANT NOTICE: Refinery Crude Runs and Utilization Rates Service Down 4h Refineries

Started Mar 02, 2026, 04:23 AM UTC· resolved Mar 02, 2026, 08:24 AM UTC

  1. investigating Mar 02, 2026, 04:23 AM UTC

    We are experiencing issues with Refinery Crude Runs and Utilization Rates for both the terminal and API. We will update you as soon as the service is restored. We apologize for any inconvenience.

  2. investigating Mar 02, 2026, 04:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 02, 2026, 04:37 AM UTC

    We are continuing to investigate this issue.

  4. identified Mar 02, 2026, 07:27 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Mar 02, 2026, 08:24 AM UTC

    The issue has now been resolved. Thank you for your patience.

Read the full incident report →