Kpler Outage History

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Kpler had 34 outages in the last 2 years totaling 369h 13m of downtime, averaging 1.4 incidents per month.

There were 34 Kpler outages since March 2, 2026 totaling 369h 13m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.kpler.com

Minor October 2, 2026

Weather provider ECMWF missing ensemble forecasts

Detected by Pingoru
Oct 02, 2026, 07:51 AM UTC
Resolved
Oct 02, 2026, 01:10 PM UTC
Duration
5h 18m
Affected: Power
Timeline · 2 updates
  1. monitoring Oct 02, 2026, 07:51 AM UTC

    ECMWF is experiencing a delay affecting ensemble model deliveries, impacting our short-term fundamental and price forecasts (details here: https://status.ecmwf.int/). * EC_ENS run 00z has just started being delivered * EC_AIFS_ENS run 00z arrived in full, but approximately 1 hour late, so its derived products carry the same delay * EC_46 run has not started yet - we are monitoring for potential impact We are monitoring closely and will update as soon as the data arrives.

  2. resolved Oct 02, 2026, 01:10 PM UTC

    The delay affecting today's Ensemble model 00z run is now resolved. The missing and incomplete files were updated. If you require additional information or are experiencing any issues, please reach out to [email protected].

Read the full incident report →

Minor September 24, 2026

EC_ENS 06z Run - Delayed Delivery

Detected by Pingoru
Sep 24, 2026, 02:05 PM UTC
Resolved
Sep 24, 2026, 05:07 PM UTC
Duration
3h 2m
Affected: Power
Timeline · 2 updates
  1. monitoring Sep 24, 2026, 02:05 PM UTC

    ECMWF is experiencing an ongoing issue on their side, related to an infrastructure migration (details on their status page https://status.ecmwf.int/%7Chttps://status.ecmwf.int/%7Csmart-link). As a result, part of today's EC_ENS 06z run is incomplete - two forecast horizons are affected, one missing entirely and one missing a field. The rest of the run delivered normally. We are in contact with ECMWF to get the missing and incomplete files redelivered, and will update everything as soon as we receive them.

  2. resolved Sep 24, 2026, 05:07 PM UTC

    The delay affecting today's EC_ENS 06z run is now resolved. The missing and incomplete files were updated and redelivered

Read the full incident report →

Minor September 10, 2026

Cloudflare is blocking access to the Marine Traffic web terminal for some users

Detected by Pingoru
Sep 10, 2026, 06:53 PM UTC
Resolved
Sep 10, 2026, 08:07 PM UTC
Duration
1h 13m
Affected: UI
Timeline · 2 updates
  1. investigating Sep 10, 2026, 06:53 PM UTC

    Cloudflare is blocking access to the Marine Traffic web terminal for some users. Our team is actively investigating and working to resolve this as soon as possible.

  2. resolved Sep 10, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2026

Realtime satellite data: increased latency

Detected by Pingoru
Sep 04, 2026, 07:36 AM UTC
Resolved
Sep 04, 2026, 11:08 AM UTC
Duration
3h 31m
Affected: Historical APILatest APIKafkaNMEASFTP
Timeline · 2 updates
  1. investigating Sep 04, 2026, 07:36 AM UTC

    There is an increase in data latency for realtime satellite AIS data. We are investigating.

  2. resolved Sep 04, 2026, 11:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2026

Realtime satellite data unavailable

Detected by Pingoru
Sep 03, 2026, 01:54 PM UTC
Resolved
Sep 03, 2026, 03:26 PM UTC
Duration
1h 32m
Affected: Historical APILatest APIKafkaNMEA
Timeline · 2 updates
  1. investigating Sep 03, 2026, 01:54 PM UTC

    The realtime satellite data feed is temporarily unavailable. We are investigating.

  2. resolved Sep 03, 2026, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 2, 2026

Kpler Terminal Access Disruption

Detected by Pingoru
Sep 02, 2026, 07:56 AM UTC
Resolved
Sep 02, 2026, 08:35 AM UTC
Duration
38m
Affected: ArbitrageAuthenticationCargoCargo ListComplianceEmissionsFixturesFreightInsightLNG InstallationsMapMobile appOil InventoriesPowerRefineriesSupply & DemandVessel MatcherVoyage CalculatorTonnage List
Timeline · 2 updates
  1. investigating Sep 02, 2026, 07:56 AM UTC

    We’re currently experiencing a temporary service disruption that may result in intermittent access to Kpler Terminal and API for some users. Our team is working to restore normal service as soon as possible

  2. resolved Sep 02, 2026, 08:35 AM UTC

    The incident has been resolved. We’ll continue to monitor the situation closely.

Read the full incident report →

Notice August 28, 2026

Realtime Satellite Data: Increased Latency

Detected by Pingoru
Aug 28, 2026, 08:14 AM UTC
Resolved
Aug 28, 2026, 11:52 AM UTC
Duration
3h 37m
Affected: Latest API
Timeline · 2 updates
  1. investigating Aug 28, 2026, 08:14 AM UTC

    We are currently investigating an issue where our Realtime satellite AIS data is being received with increased latency (up to 1h30m delay).

  2. resolved Aug 28, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026

Vessel Characteristics API Performance

Detected by Pingoru
Aug 26, 2026, 07:17 AM UTC
Resolved
Aug 26, 2026, 07:48 AM UTC
Duration
31m
Affected: Vessel Characteristics
Timeline · 1 update
  1. resolved Aug 26, 2026, 07:57 AM UTC

    We experienced a performance issue with one of our API endpoints (https://api.kpler.com/v2/maritime/vessels/graphql), which was temporarily unresponsive. The occurrence lasted half an hour (between 07:17 and 07:48 UTC). Our engineering team already deployed a fix, and the situation is back to normal.

Read the full incident report →

Major August 17, 2026

Interruption to short-term power forecast publication

Detected by Pingoru
Aug 17, 2026, 05:59 AM UTC
Resolved
Aug 19, 2026, 01:50 PM UTC
Duration
2d 7h
Affected: Power
Timeline · 2 updates
  1. investigating Aug 17, 2026, 05:59 AM UTC

    Our short-term power forecasts (price, load, generation, temperature) have not been updating across all weather models since Aug 14. Runs are missing from 12z onwards for EC ENS, and from 18z onwards for all other models. We are investigating the issue and working to restore forecast publication.

  2. resolved Aug 19, 2026, 01:50 PM UTC

    Short-term power forecasts over the weekend are fully updated and backfilled across all weather models.

Read the full incident report →

Minor August 14, 2026

Oil Inventories Overview – Dashboard Display Issue

Detected by Pingoru
Aug 14, 2026, 03:32 AM UTC
Resolved
Aug 14, 2026, 04:15 AM UTC
Duration
43m
Affected: Oil Inventories
Timeline · 2 updates
  1. investigating Aug 14, 2026, 03:32 AM UTC

    We are currently aware of an issue affecting the Oil Inventories Overview tab, where the dashboard appears with excessive spacing and some dashboard elements may not display as expected. Our team is investigating the issue and working to restore the full dashboard view.

  2. resolved Aug 14, 2026, 04:15 AM UTC

    The Oil Inventories Overview – Dashboard Display Issue has been resolved. The dashboard should now display correctly with all elements appearing as expected.

Read the full incident report →

Minor August 10, 2026

Delayed EC ENS weather run 06z impacting forecasts

Detected by Pingoru
Aug 10, 2026, 02:05 PM UTC
Resolved
Aug 10, 2026, 04:44 PM UTC
Duration
2h 38m
Affected: Power
Timeline · 2 updates
  1. identified Aug 10, 2026, 02:05 PM UTC

    Today's EC ENS run 06z weather data was delivered late and incomplete by ECMWF, impacting our derived forecasts. We're working to publish the data as soon as possible.

  2. resolved Aug 10, 2026, 04:44 PM UTC

    Forecasts are now back to normal, and missing data has been backfilled.

Read the full incident report →

Minor August 3, 2026

Liquids Commodities on water data maintenance- August 3rd

Detected by Pingoru
Aug 03, 2026, 06:31 PM UTC
Resolved
Aug 05, 2026, 04:42 PM UTC
Duration
1d 22h
Affected: Cargo
Timeline · 3 updates
  1. investigating Aug 03, 2026, 06:31 PM UTC

    We have identified data anomalies within our Liquids Commodities on Water dataset. Our team is actively investigating the root cause and will provide an update as soon as possible.

  2. identified Aug 03, 2026, 09:34 PM UTC

    The Commodities on Water dataset is currently undergoing critical maintenance. Please note that the current values are overstated as of today (3 of August) and should not be used until the cleanup process is complete. Our team will provide an update as soon as the maintenance is complete.

  3. resolved Aug 05, 2026, 04:42 PM UTC

    The maintenance and cleanup for the Liquids Commodities on Water dataset are now complete.

Read the full incident report →

Major July 31, 2026

Underreported fleet metric values for July 31st

Detected by Pingoru
Jul 31, 2026, 03:15 PM UTC
Resolved
Jul 31, 2026, 08:53 PM UTC
Duration
5h 38m
Affected: Cargo
Timeline · 2 updates
  1. investigating Jul 31, 2026, 03:15 PM UTC

    Partial outage: We are investigating a Fleet Metrics data anomaly for July 31st, where total Oil on Water and Floating Storage values are underreported

  2. resolved Jul 31, 2026, 08:53 PM UTC

    The situation has been resolved.

Read the full incident report →

Minor July 29, 2026

Unable to Access Inventories Module

Detected by Pingoru
Jul 29, 2026, 04:53 AM UTC
Resolved
Jul 29, 2026, 08:50 AM UTC
Duration
3h 57m
Affected: Oil Inventories
Timeline · 2 updates
  1. investigating Jul 29, 2026, 04:53 AM UTC

    We have identified an issue affecting access to the Inventories module via both the terminal and the Excel Add-in. Users may experience prolonged loading times, followed by an error message when running queries. Our Engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. resolved Jul 29, 2026, 08:50 AM UTC

    This incident has been resolved and everything is back to normal.

Read the full incident report →

Minor July 23, 2026

AIS API Performance (Resolved)

Detected by Pingoru
Jul 23, 2026, 02:50 PM UTC
Resolved
Jul 23, 2026, 03:45 PM UTC
Duration
55m
Affected: Historical APILatest API
Timeline · 1 update
  1. resolved Jul 23, 2026, 05:45 PM UTC

    We noticed a minor performance impact on the AIS latest and historical API service. The occurrence lasted under an hour (between 14:50 and 15:45 UTC). Our engineering team already deployed a fix, and the situation is back to normal.

Read the full incident report →

Minor July 22, 2026

Delayed rendering on the Kpler terminal

Detected by Pingoru
Jul 22, 2026, 05:22 PM UTC
Resolved
Jul 22, 2026, 10:02 PM UTC
Duration
4h 40m
Affected: CargoCargo ListMap
Timeline · 2 updates
  1. investigating Jul 22, 2026, 05:22 PM UTC

    The Kpler terminal is experiencing delayed data rendering. Our team is actively investigating and working to restore normal performance as soon as possible.

  2. resolved Jul 22, 2026, 10:02 PM UTC

    The rendering on the Kpler terminal is fully operational.

Read the full incident report →

Minor July 16, 2026

Notice: Delay in today's run 00z forecast publication

Detected by Pingoru
Jul 16, 2026, 08:08 AM UTC
Resolved
Jul 16, 2026, 02:36 PM UTC
Duration
6h 27m
Affected: Power
Timeline · 2 updates
  1. investigating Jul 16, 2026, 08:08 AM UTC

    We are currently investigating a delay in publishing today's 00z forecasts across all weather models. This affects our load, wind, solar, hydro run-of-river, dispatchable generation, and day-ahead price forecasts. We are working to publish as soon as possible and will keep you updated as we progress.

  2. resolved Jul 16, 2026, 02:36 PM UTC

    This incident has been resolved and the affected runs have been backfilled.

Read the full incident report →

Minor July 14, 2026

Intermittent issue with v2 Inventories API

Detected by Pingoru
Jul 14, 2026, 08:16 PM UTC
Resolved
Jul 15, 2026, 07:41 AM UTC
Duration
11h 25m
Affected: Oil Inventories
Timeline · 2 updates
  1. investigating Jul 14, 2026, 08:16 PM UTC

    We're currently experiencing an intermittent issue with the /v2 Inventories API. Our team is actively investigating and will share an update as soon as we have more information.

  2. resolved Jul 15, 2026, 07:41 AM UTC

    The issue has now been resolved and everything is back to normal.

Read the full incident report →

Minor July 7, 2026

Commodities on water data anomaly

Detected by Pingoru
Jul 07, 2026, 09:29 PM UTC
Resolved
Jul 15, 2026, 07:42 AM UTC
Duration
7d 10h
Affected: Cargo
Timeline · 2 updates
  1. investigating Jul 07, 2026, 09:29 PM UTC

    We have identified data anomalies within our Liquids Commodities on Water dataset. Our team is actively investigating the root cause and will provide an update as soon as possible.

  2. resolved Jul 15, 2026, 07:42 AM UTC

    The issue has now been resolved and everything is back to normal.

Read the full incident report →

Minor June 29, 2026

Notice: Missing/delayed forecasts from weather provider

Detected by Pingoru
Jun 29, 2026, 08:13 AM UTC
Resolved
Jun 29, 2026, 04:42 PM UTC
Duration
8h 28m
Affected: Power
Timeline · 2 updates
  1. investigating Jun 29, 2026, 08:13 AM UTC

    We have late weather data from a provider, causing yesterday’s forecasts to be missing and this morning’s to be late. Run 00z 2026-06-29: EC ENS & EC AIFS ENS were delayed but have now been completed. Runs 06z & 12z 2026-06-28: the ECMWF delay caused our workflow to fail for EC OP, EC ENS, AIFS OP, EC AIFS ENS, and EC 46 (run 00z). We are now starting to backfill these. Run 18z 2026-06-28 was also delayed but has since been completed (no action needed) We will keep you updated.

  2. resolved Jun 29, 2026, 04:42 PM UTC

    This incident has been resolved and the backfill is now complete.

Read the full incident report →

Minor June 25, 2026

Real Time Satellite Data Unplanned Service Interruption

Detected by Pingoru
Jun 25, 2026, 01:46 PM UTC
Resolved
Jun 25, 2026, 02:50 PM UTC
Duration
1h 3m
Affected: KafkaNMEA
Timeline · 4 updates
  1. investigating Jun 25, 2026, 01:46 PM UTC

    Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed as of approximately 13:30 UTC, June 25, 2026. All other data sources - Terrestrial and Roaming are operating as expected.

  2. investigating Jun 25, 2026, 01:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2026, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 25, 2026, 02:50 PM UTC

    The Real Time Satellite issue has been fully resolved as of approximately 14:16 UTC. Our Engineering team isolated the issue and implemented a fix. Since the resolution, data flows have been steadily climbing and have now returned to normal, expected levels.We apologize for any inconvenience this may cause and are monitoring the system closely to ensure continued stability.

Read the full incident report →

Minor June 24, 2026

Increased Latency for Satellite AIS Data

Detected by Pingoru
Jun 24, 2026, 08:52 AM UTC
Resolved
Jun 24, 2026, 11:32 AM UTC
Duration
2h 39m
Affected: Latest APIKafkaNMEASFTP
Timeline · 2 updates
  1. investigating Jun 24, 2026, 08:52 AM UTC

    Please be advised that we are currently investigating an issue where our Satellite AIS data is being received with increased latency. More updates to follow as they are made available and if necessary.

  2. resolved Jun 24, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026

Notice: EC46 forecasts missing

Detected by Pingoru
Jun 11, 2026, 08:04 AM UTC
Resolved
Jun 11, 2026, 06:09 PM UTC
Duration
10h 4m
Affected: Power
Timeline · 2 updates
  1. investigating Jun 11, 2026, 08:04 AM UTC

    There is a delay in EC46 forecasts. Our team is actively investigating and working to backfill the data as quickly as possible. We will keep you updated. We're also working to stabilize API latency following the incident on 2026-06-10.

  2. resolved Jun 11, 2026, 06:09 PM UTC

    The delay with EC46 forecasts has been resolved, and missing data has been backfilled. API latency has also stabilized. Thank you for your patience.

Read the full incident report →

Major June 10, 2026

Notice: Power API latency higher than usual

Detected by Pingoru
Jun 10, 2026, 09:42 AM UTC
Resolved
Jun 10, 2026, 12:19 PM UTC
Duration
2h 37m
Affected: Power
Timeline · 2 updates
  1. investigating Jun 10, 2026, 09:42 AM UTC

    We are currently experiencing API latency above normal levels. Our team is actively investigating and working to stabilize and restore normal performance as quickly as possible. We will keep you updated.

  2. resolved Jun 10, 2026, 12:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

GNSS jamming in Mideast Gulf affecting Fleet Metrics

Detected by Pingoru
Jun 09, 2026, 05:35 PM UTC
Resolved
Jun 10, 2026, 01:47 AM UTC
Duration
8h 12m
Affected: Cargo
Timeline · 2 updates
  1. investigating Jun 09, 2026, 05:35 PM UTC

    Recent increases in GNSS jamming activity in the Mideast Gulf have temporarily impacted our Fleet Metrics. Please be assured that our team is actively working on a solution to mitigate this disruption.

  2. resolved Jun 10, 2026, 01:47 AM UTC

    This incident has been resolved.

Read the full incident report →