KORT Payments incident

Chargebacks settlements delay for 26th Oct

Ongoing since 01:49 AM UTC, affecting Settlements and Merchant Funding.

investigating Oct 28, 2026, 01:52 AM UTC

There is an issue with one a Chargebacks file. The file was supposed to be processed at 6PM PT for the Chargebacks for date 26th Oct. The teams are actively working on restoring the file and to batch it manually. More updates to follow

Started
Oct 28, 2026, 01:49 AM UTC
Resolved
Ongoing
Duration
● 1h 16m
Detected by Pingoru
Oct 28, 2026, 01:49 AM UTC

Affected components

SettlementsMerchant Funding

Update timeline

  1. investigating Oct 28, 2026, 01:49 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2026, 01:52 AM UTC

    There is an issue with one a Chargebacks file. The file was supposed to be processed at 6PM PT for the Chargebacks for date 26th Oct. The teams are actively working on restoring the file and to batch it manually. More updates to follow

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