Resolved after 2 hours 13 minutes, affecting Web App, on September 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web App
Update timeline
- identified Sep 30, 2025, 06:44 PM UTC
We have detected that some customers are experiencing a loop after signing up, being redirected to create a new Korey organization after already doing so. If you enter this loop, clear all cookies for korey.ai and log in again. Our team is actively working to fix this issue.
- monitoring Sep 30, 2025, 07:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 08:58 PM UTC
This incident has been resolved.
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Amazon Web Services