Resolved after 13 days 18 hours, affecting Audience Intelligence: Data Warehouse & Analytics and Audience Intelligence: Data Warehouse & Analytics (Audience Intelligence: Data Warehouse & Analytics — North America), on January 22, 2026.
This has been resolved. We thank you for your patience while we worked through this issue.
Affected components
Update timeline
- identified Jan 22, 2026, 10:12 PM UTC
Over the past ~48 hours, we have observed failures in the Facebook Marketing ETL affecting multiple clients. The issue is caused by throttling from the Meta (Facebook). Specifically, Meta is returning rate-limit errors indicating that affected ad accounts have exceeded allowed API request volumes (“Ad Account Has Too Many API Calls”). As a result, some data ingestion jobs are failing after multiple retry attempts. Our team is actively monitoring the situation and evaluating mitigation options while we continue to work within Meta’s API limits. We will provide further updates as more information becomes available.
- resolved Feb 05, 2026, 05:00 PM UTC
This has been resolved. We thank you for your patience while we worked through this issue.
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