Resolved after 1 hour 38 minutes, affecting Audience Intelligence: Ticketing & Engagement and Audience Intelligence: Ticketing & Engagement (Audience Intelligence: Ticketing & Engagement — North America) and 1 more, on April 24, 2026.
The issue impacting access to KORE pages has been resolved. All services are now operating normally.
Affected components
Update timeline
- investigating Apr 24, 2026, 02:54 PM UTC
We are currently investigating an issue preventing from accessing KORE pages, including deal sheets and the ticket transaction tool. Our development team is actively investigating the issue. We will provide further updates as more information becomes available.
- monitoring Apr 24, 2026, 03:25 PM UTC
A fix has been implemented for the issue impacting access to KORE pages. This issue was caused by a change deployed yesterday, which has now been rolled back. We are seeing recovery and continuing to monitor system performance.
- resolved Apr 24, 2026, 04:33 PM UTC
The issue impacting access to KORE pages has been resolved. All services are now operating normally.
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