Is Kollective down?
Last checked 1m agoNo incidents right now.
Kollective is operational right now. Last checked 1m ago; the most recent incident resolved 22d ago.
Real-time Kollective status, recent outages, and incident history: pulled directly from Kollective's official status page at status.kollective.app every 5 minutes. Pingoru tracks 9 Kollective services and has captured 2 incidents in the last 90 days (99.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Kollective reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Analytics
Timeline · 4 updates
- identified · Oct 06, 2026, 03:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 06, 2026, 03:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 06, 2026, 04:37 PM UTC
This incident has been resolved.
- postmortem · Oct 06, 2026, 07:40 PM UTC
# Incident summary: delayed Reach metrics in the Video Experience Center **Incident date:** 2026-10-06 · **Status:** resolved On October 6, 2026, Reach and Live Now values for some live events in the Video Experience Center were delayed or displayed as zero. Video delivery and playback were not affected. Processing was restored the same morning. ## Impact * Reach and Live Now for live events in the Video Experience Center were delayed and, in some cases, displayed as zero. * Live and on-demand video delivery and playback operated normally throughout. * Viewing data was collected throughout the incident. Delayed metrics were processed once service was restored. ## Timeline \(Pacific Time\) | Time | Event | | --- | --- | | Oct 5, 10:03 | Kollective SDK update released. | | Oct 6, 06:30 | Reach and Live Now updates begin to be delayed. | | Oct 6, 07:05 | Automated monitoring alerts the on-call engineer. | | Oct 6, 08:01 | First increase to analytics processing capacity takes effect. | | Oct 6, 08:03 | Customer reports delayed Reach metrics. | | Oct 6, 08:43 | Incident posted to the status page. | | Oct 6, 08:50 | Second, larger capacity increase takes effect. | | Oct 6, 09:03 | Backlog cleared; Reach and Live Now current. | | Oct 6, 09:37 | Status page incident resolved. | ## Cause We discovered and fixed a bug in the Kollective SDK that could result in lost viewing analytics data. The fix passed testing and was released on October 5. In production, we found that certain customer environments emit player events at volumes we were unable to reproduce in testing. With the fix in place, those events reached our analytics service in full, which caused a temporary backup in the processing that calculates Reach and Live Now. ## Resolution We increased the resources available to analytics processing, and the backlog cleared at 09:03 PT on October 6. Processing has operated normally since then.
Latest: # Incident summary: delayed Reach metrics in the Video Experience Center **Incident date:** 2026-10-06 · **Status:** resolved On October 6, 2026, Reach and Live Now values for some…
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- Analytics
Timeline · 5 updates
- investigating · Sep 22, 2026, 06:12 PM UTC
We are currently investigating this issue.
- identified · Sep 22, 2026, 06:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 22, 2026, 08:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 22, 2026, 08:38 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 22, 2026, 10:05 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Latency detected processing recent event analytics on February 27, 2026, ran for 5 hours.
Most affected components, last 12 months
- Analytics6
- Cloudflare1
Latest incidents
- Latency detected in Live Event reach processing
The issue has been identified and a fix is being implemented.
- Latency detected in Live Event analytics processing
We are currently investigating this issue.
- Latency detected processing recent event analytics
We are currently investigating this issue.
- Started Oct 06, 2026, 03:43 PM UTC · Resolved Oct 06, 2026, 04:37 PM UTC · 54m
- Started Sep 22, 2026, 06:12 PM UTC · Resolved Sep 22, 2026, 10:05 PM UTC · 3h 53m