Kollective incident

Latency detected in Live Event analytics processing

Minor Resolved View vendor source →

Kollective experienced a minor incident on September 22, 2026 affecting Analytics, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 06:12 PM UTC
Resolved
Sep 22, 2026, 10:05 PM UTC
Duration
3h 53m
Detected by Pingoru
Sep 22, 2026, 06:12 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Sep 22, 2026, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2026, 06:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 22, 2026, 08:38 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 22, 2026, 10:05 PM UTC

    This incident has been resolved.