KnowBe4 experienced a major incident on May 8, 2026 affecting Console, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Console
Update timeline
- investigating May 08, 2026, 02:05 AM UTC
We are investigating an issue impacting the ability to login to PhishER in the US instance.
- resolved May 08, 2026, 03:54 AM UTC
This incident has been resolved.