Klevu incident

Service Interruption: Analytics API

Minor Resolved View vendor source →
Started
Apr 30, 2026, 08:28 AM UTC
Resolved
Apr 30, 2026, 09:00 AM UTC
Duration
31m
Detected by Pingoru
Apr 30, 2026, 08:28 AM UTC

Affected components

Analytics API

Update timeline

  1. investigating Apr 30, 2026, 08:28 AM UTC

    Dear Customer, We are currently investigating reports of connectivity issues affecting our Analytics APIs. During this time, analytics data may not be captured as the service is rejecting incoming requests. Our engineering team is working to restore full connectivity. Core search services remain unaffected. Regards, TeamKlevu

  2. resolved Apr 30, 2026, 09:00 AM UTC

    Dear Customer, The mentioned issue has been resolved. Our team has confirmed that everything is operational. Please note that Klevu search services were not impacted and were functioning as expected. Regards, Team Klevu

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