Klevu experienced a minor incident on August 5, 2026 affecting Dashboard, lasting 23h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Aug 05, 2026, 09:26 AM UTC
Dear Customer, Due to a temporary outage in our analytics subsystem, data processing has been delayed. The data is currently being reprocessed. We expect to be fully caught up by tomorrow EOD. Regards, Team Klevu
- resolved Aug 06, 2026, 08:55 AM UTC
Dear Customer, The issue related to the Analytics data processing delay has been resolved. Regards, Team Klevu