Klaviyo incident

Campaign scheduling errors

Resolved after 9 minutes, affecting Email Sending and Text Message Sending and 1 more, on August 12, 2026.

resolved Aug 12, 2026, 06:14 PM UTC

Campaign scheduling has returned to normal operation. If you scheduled a campaign between 1:15 PM and 2:00 PM US/Eastern on August 12, 2026, we recommend checking its status and rescheduling if needed. This incident has been resolved.

Started
Aug 12, 2026, 06:04 PM UTC
Resolved
Aug 12, 2026, 06:14 PM UTC
Duration
9m
Detected by Pingoru
Aug 12, 2026, 06:04 PM UTC

Affected components

Email SendingText Message SendingMobile Push SendingWhatsApp Sending

Update timeline

  1. monitoring Aug 12, 2026, 06:04 PM UTC

    Between 1:15 PM and 2:00 PM US/Eastern on August 12, 2026, some customers experienced errors when scheduling campaigns, and some scheduled campaigns were canceled. If you scheduled a campaign during this window, we recommend checking its status in your account. A fix has been deployed and system performance is improving. We continue to monitor closely and will confirm once fully resolved.

  2. resolved Aug 12, 2026, 06:14 PM UTC

    Campaign scheduling has returned to normal operation. If you scheduled a campaign between 1:15 PM and 2:00 PM US/Eastern on August 12, 2026, we recommend checking its status and rescheduling if needed. This incident has been resolved.

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