Klaviyo incident

Delays in event-based flow processing

Resolved after 34 minutes, affecting Email Sending, on August 12, 2025.

monitoring Aug 12, 2025, 05:05 PM UTC

Triggering of event-based flows is now back to real-time. We're continuing to monitor and will provide an additional confirmation of full recovery.

Started
Aug 12, 2025, 04:39 PM UTC
Resolved
Aug 12, 2025, 05:14 PM UTC
Duration
34m
Detected by Pingoru
Aug 12, 2025, 04:39 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Aug 12, 2025, 04:39 PM UTC

    We are currently investigating delays in the triggering of event-based flows, which began around 08/12/2025 at 11:45 US/Eastern. Our team is actively working to resolve the issue. Further updates will be provided as soon as new information is available.

  2. monitoring Aug 12, 2025, 05:05 PM UTC

    Triggering of event-based flows is now back to real-time. We're continuing to monitor and will provide an additional confirmation of full recovery.

  3. resolved Aug 12, 2025, 05:14 PM UTC

    This is now resolved, triggering is back to real-time.

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