Kixie incident

Number formatting issues affecting some click to call functionality

Major Resolved View vendor source →

Kixie experienced a major incident on May 28, 2025 affecting Click to Call, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 03:11 PM UTC
Resolved
May 28, 2025, 04:44 PM UTC
Duration
1h 33m
Detected by Pingoru
May 28, 2025, 03:11 PM UTC

Affected components

Click to Call

Update timeline

  1. investigating May 28, 2025, 03:11 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 04:44 PM UTC

    This incident has been resolved.