Kixie incident

Go High Level Issues

Major Resolved View vendor source →

Kixie experienced a major incident on July 2, 2025 affecting GoHighLevel C2C and GoHighLevel Call Logging and 1 more component, lasting 18h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 10:06 PM UTC
Resolved
Jul 03, 2025, 04:37 PM UTC
Duration
18h 30m
Detected by Pingoru
Jul 02, 2025, 10:06 PM UTC

Affected components

GoHighLevel C2CGoHighLevel Call LoggingGoHighLevel SMS Logging

Update timeline

  1. identified Jul 02, 2025, 10:06 PM UTC

    Go High Level Call logging has stopped working. We have also identified an issue with the SMS logging to Go High Level. A fix has been implemented and is currently completing a final round of testing.

  2. monitoring Jul 03, 2025, 12:54 AM UTC

    We have implemented a fix and are monitoring the issue. All Go High Level users at Kixie need to re-oauth to Go High Level for the changes to take effect.

  3. resolved Jul 03, 2025, 04:37 PM UTC

    SMS and Call Logging to Go High Level has been resolved.