Kixie incident

Partially degraded "Queued" and "Deferred" contact counts performance for PowerLists in PowerCall

Minor Resolved View vendor source →

Kixie experienced a minor incident on August 6, 2025 affecting Powerlist Functionality, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 05:14 PM UTC
Resolved
Aug 08, 2025, 01:45 AM UTC
Duration
1d 8h
Detected by Pingoru
Aug 06, 2025, 05:14 PM UTC

Affected components

Powerlist Functionality

Update timeline

  1. investigating Aug 06, 2025, 05:14 PM UTC

    Related to this morning's outage, "Queued" and "Deferred" counts for contacts in PowerLists in PowerCall may not be consistently accurate. Team is investigating a solution.

  2. resolved Aug 08, 2025, 01:45 AM UTC

    This incident has been resolved.