Kixie experienced a major incident on August 11, 2025 affecting GoHighLevel C2C and GoHighLevel Call Logging and 1 more component, lasting 5h 7m. The incident has been resolved; the full update timeline is below.
Affected components
GoHighLevel C2CGoHighLevel Call LoggingGoHighLevel SMS Logging
Update timeline
- investigating Aug 11, 2025, 06:22 PM UTC
We are currently investigating this issue.
- investigating Aug 11, 2025, 10:12 PM UTC
We are still in the process of determining the origination of the issue. This currently only affects new users trying to integrate GoHIghLevel with Kixie. Users currently integrated with GoHIghLevel are not affected by the issue. We recommend that existing Kixie user that are integrated to GoHIghLevel do not remove their integration at this time.
- resolved Aug 11, 2025, 11:29 PM UTC
This incident has been resolved.