Kixie experienced a minor incident on November 14, 2025 affecting Call History and Pipedrive Call Logging and 1 more component, lasting 5d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Call HistoryPipedrive Call LoggingHubspot Call LoggingSalesforce Call LoggingZoho Call LoggingSMS HistoryGoHighLevel Call LoggingPipedrive SMS LoggingHubspot SMS LoggingSalesforce SMS Logging
Update timeline
- investigating Nov 14, 2025, 08:10 PM UTC
Some PowerCall performance may currently be degraded, such as call history, SMS history, call recordings, and contact data population. Our team is actively investigating the root cause.
- identified Nov 14, 2025, 11:53 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 20, 2025, 07:28 PM UTC
This incident has been resolved.