Kixie incident

Ring Groups Are Going Straight To Voicemail

Minor Resolved View vendor source →

Kixie experienced a minor incident on January 13, 2026 affecting Ring Group Functionality, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 10:12 PM UTC
Resolved
Jan 13, 2026, 11:35 PM UTC
Duration
1h 23m
Detected by Pingoru
Jan 13, 2026, 10:12 PM UTC

Affected components

Ring Group Functionality

Update timeline

  1. identified Jan 13, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 13, 2026, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 13, 2026, 11:35 PM UTC

    This incident has been resolved.