Kixie incident

Powercall Stuck while Dialing

Minor Resolved View vendor source →

Kixie experienced a minor incident on January 22, 2026 affecting Call Functionality, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 05:53 PM UTC
Resolved
Jan 27, 2026, 12:07 AM UTC
Duration
4d 6h
Detected by Pingoru
Jan 22, 2026, 05:53 PM UTC

Affected components

Call Functionality

Update timeline

  1. investigating Jan 22, 2026, 05:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 23, 2026, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 12:07 AM UTC

    This incident has been resolved.