Resolved after 45 minutes, affecting section-123935 (Kissflow - US), on February 19, 2025.
Issue: Customers of Kissflow.com experienced request failures due to recent changes in secret management configuration. Root Cause: A synchronization issue in the secret management system temporarily affected the accessibility of Kissflow services. Resolution: After thorough checks and re-synchronization, the issue has been resolved, and all services are operating normally. Status: ✅ Issue Resolved We sincerely apologize for the inconvenience and appreciate your patience.
Affected components
Update timeline
- investigating Feb 19, 2025, 03:15 PM UTC
We are currently investigating request failures reported by customers on kissflow.com. Our team is analyzing the issue to determine the root cause.
- resolved Feb 19, 2025, 04:00 PM UTC
Issue: Customers of Kissflow.com experienced request failures due to recent changes in secret management configuration. Root Cause: A synchronization issue in the secret management system temporarily affected the accessibility of Kissflow services. Resolution: After thorough checks and re-synchronization, the issue has been resolved, and all services are operating normally. Status: ✅ Issue Resolved We sincerely apologize for the inconvenience and appreciate your patience.
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