Resolved after 1 hour 41 minutes, on August 20, 2026.
There was a fault with both primary and redundant public network switches the affected node is connected to. Both network switches have fixed and the affected node is not accessible again..
Update timeline
- investigating Aug 20, 2026, 02:53 PM UTC
We are currently investigating this incident..
- investigating Aug 20, 2026, 02:59 PM UTC
The system is currently not responding to ping request and attempts to access it via rescue haven't been successful. The data center provider has been contacted in an attempt to look further into the apparent network unavailability occurring..
- resolved Aug 20, 2026, 04:35 PM UTC
There was a fault with both primary and redundant public network switches the affected node is connected to. Both network switches have fixed and the affected node is not accessible again..
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