Outage on EU-NL-P10-A2-S

Update timeline

1. investigating Sep 21, 2026, 03:59 PM UTC

   We are aware of an outage affecting EU-NL-P10-A2-S and are currently looking into the issue.s.

2. monitoring Sep 21, 2026, 04:52 PM UTC

   The node is now responding again, we'll monitor for the time being..

3. resolved Sep 21, 2026, 07:08 PM UTC

   This incident has been resolved..

4. investigating Sep 21, 2026, 07:54 PM UTC

   Due to reoccurring issues with the node, we're reinstating this status report and will contact the data center provider..

5. investigating Sep 21, 2026, 08:32 PM UTC

   We've contacted the data center provider requesting an investigation into a possible hardware fault causing system instability. They are checking the server and we are waiting for their response..

6. investigating Sep 21, 2026, 10:43 PM UTC

   We are still waiting on a response from the data center provider. In the mean time we've been able to get the node back online and will attempt to move as many client services to another node as we are able..

7. resolved Sep 22, 2026, 02:14 AM UTC

   All affected client services have been moved to another node. Clients should have or will receive an email informing them about the move and possible IP changes due to it. We'll be continuing to work with the data center provider to get diagnostic work performed to identify the origin of the fault on the node and get it resolved..