Kindly experienced a minor incident on July 2, 2024 affecting Platform app, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Platform app
Update timeline
- investigating Jul 02, 2024, 02:05 PM UTC
Users in the platform cannot see history prior to 1st of July. We are working on a solution.
- identified Jul 02, 2024, 02:15 PM UTC
The issue has been identified and a fix is being worked on.
- resolved Jul 02, 2024, 03:06 PM UTC
The issue have been resolved and all chat logs should be visible as normal.