Kilo Code incident

KiloPass MiniMax coding plan subscriptions issues

Resolved after 6 days 2 hours, affecting Kilo Cloud Platform (app.kilo.ai), on September 23, 2026.

resolved Sep 29, 2026, 05:34 PM UTC

Minimax coding plans have been removed. Customers are advised to purchase coding plans directly from Minimax https://kilo.ai/inference/byok/minimax or to seek alternative providers

Started
Sep 23, 2026, 02:36 PM UTC
Resolved
Sep 29, 2026, 05:34 PM UTC
Duration
6d 2h
Detected by Pingoru
Sep 23, 2026, 02:36 PM UTC

Affected components

Kilo Cloud Platform (app.kilo.ai)

Update timeline

  1. investigating Sep 23, 2026, 02:36 PM UTC

    Customers who have purchased a MiniMax coding plan may be experiencing failures. We are investigating with MiniMax and working to resolve the issue. Please reach out to support at [email protected] with any questions.

  2. resolved Sep 29, 2026, 05:34 PM UTC

    Minimax coding plans have been removed. Customers are advised to purchase coding plans directly from Minimax https://kilo.ai/inference/byok/minimax or to seek alternative providers

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