Kickstarter had 38 outages in the last 2 years totaling 124h 20m of downtime — averaging 1.6 incidents per month.
There were 38 Kickstarter outages since August 26, 2024 totaling 124h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
An outage with a downstream vendor is causing disruption to some campaign pages and pledging for these projects. We are monitoring the vendor's incident status.
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating instances where some campaign images are not displaying properly. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're currently experiencing issues loading Kickstarter.com! We are currently investigating.
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We are currently investigation the issue. We are sorry for any inconvenience.
The issue has been resolved and we will continue to monitor to make sure things look clear.
We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.
We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.
The issue with delayed background processing jobs has been resolved.
We're currently experiencing an issue with our Advanced Creator Dashboard pages, which are not loading. We're on it!
Our Advanced Creator Dashboard pages should now be loading correctly. We will continue to monitor this over the next hour. Thanks for your patience!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We have identified an issue with creator backer reports. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Notifications and updates may be delayed
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and areas of slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're seeing alerts indicating an issue with the Pledge Manager. We're investigating now to determine impacted users and resolve the issue.
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working with our payments provider to diagnose the issue. Thanks for your patience!
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Projects submitting Pledge Managers for review may be delayed while we investigate this issue. We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
We've addressed the immediate issue for creators and backers and expect to resolve it completely during normal working hours.
The underlying issue with Pledge Manager configuration has been addressed and submission review is resuming as normal. Thanks for your patience!
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear. Thanks for your patience!