Kickstarter experienced a critical incident on April 21, 2026 affecting Kickstarter.com and Payments, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Kickstarter.comPayments
Update timeline
- investigating Apr 21, 2026, 07:15 PM UTC
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
- investigating Apr 21, 2026, 07:39 PM UTC
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
- monitoring Apr 21, 2026, 08:16 PM UTC
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
- resolved Apr 21, 2026, 08:30 PM UTC
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.