Kickstarter incident

Users seeing errors on checkout

Critical Resolved View vendor source →
Started
Apr 21, 2026, 07:15 PM UTC
Resolved
Apr 21, 2026, 08:30 PM UTC
Duration
1h 14m
Detected by Pingoru
Apr 21, 2026, 07:15 PM UTC

Affected components

Kickstarter.comPayments

Update timeline

  1. investigating Apr 21, 2026, 07:15 PM UTC

    We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!

  2. investigating Apr 21, 2026, 07:39 PM UTC

    We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!

  3. monitoring Apr 21, 2026, 08:16 PM UTC

    This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.

  4. resolved Apr 21, 2026, 08:30 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

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