Kickstarter incident

Some backers have not received a pledge manager when it launched

Major Resolved View vendor source →

Kickstarter experienced a major incident on May 23, 2025 affecting Kickstarter.com and Mobile, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 02:20 PM UTC
Resolved
May 23, 2025, 03:01 PM UTC
Duration
40m
Detected by Pingoru
May 23, 2025, 02:20 PM UTC

Affected components

Kickstarter.comMobile

Update timeline

  1. investigating May 23, 2025, 02:20 PM UTC

    We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

  2. monitoring May 23, 2025, 02:52 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved May 23, 2025, 03:01 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.