Kickstarter had 38 outages in the last 2 years totaling 103h 53m of downtime — averaging 1.6 incidents per month.
There were 38 Kickstarter outages since August 26, 2024 totaling 103h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience! The issue should be resolved for most creators but for some creators who attempted to verify their project information with Stripe between March 5 through March 10 may still be experiencing challenges. We are currently working on addressing these affected accounts.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience! The issue should be resolved for most creators but for some creators who attempted to verify their project information with Stripe between March 5 through March 10 may still be experiencing challenges. We are currently working on addressing these affected accounts
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We are investigating reports of backers receiving duplicated emails as well as creators having issues uploading photos. Thanks for your patience while we look into this!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
A bug is causing some backer surveys to not display all appropriate questions when multiple quantity of a reward or add-on were selected. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly. We'll be reaching out to affected customers about next steps.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We are currently observing delays in the delivery emails from creators to backers about project updates. We are investigating the issue, and have a lead on a fix.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved, and any emails delayed during the affected window have been delivered.
We are currently investigating this issue.
Issue has been identified, a fix has been implemented but users may still experience cached images.
This incident has been resolved.
We are currently investigating the issue.
The root cause was identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Thanks for your patience while we look into this!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified an issue with radio buttons across various creator experiences. Thanks for your patience while we look into this!
The issue has been identified and a fix is being implemented.
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.