Kentik experienced a minor incident on November 5, 2025 affecting Flow Ingest, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Flow Ingest
Update timeline
- investigating Nov 05, 2025, 05:33 PM UTC
We are currently investigating an issue where a subset of customers may see degraded custom dimension enrichment.
- identified Nov 05, 2025, 06:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2025, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 08:36 PM UTC
This incident has been resolved.