Kentik incident

Synthetics Service Impact

Major Resolved View vendor source →

Kentik experienced a major incident on December 16, 2025 affecting Synthetics Ingest and Synthetics Alerting, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 01:21 AM UTC
Resolved
Dec 16, 2025, 03:34 AM UTC
Duration
2h 12m
Detected by Pingoru
Dec 16, 2025, 01:21 AM UTC

Affected components

Synthetics IngestSynthetics Alerting

Update timeline

  1. investigating Dec 16, 2025, 01:21 AM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2025, 02:05 AM UTC

    We have identified the issue and are working on a fix. Synthetics test data at the onset of this incident has been queued and will be processed for customer use once the fix is implemented.

  3. monitoring Dec 16, 2025, 02:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2025, 03:34 AM UTC

    This incident has been resolved.