Kentico incident
Custom APEX domains cannot be registered in the Xperience Portal.
Major Vendor's status page →
Resolved after 3 hours 17 minutes, affecting Xperience Portal, on June 3, 2024.
Custom APEX domains registration was not working properly. Hotfix for domain management function was applied to fix the issue.
Affected components
Xperience Portal
Update timeline
- investigating Jun 03, 2024, 03:43 PM UTC
Custom APEX domains cannot be registered in the Xperience Portal. We are investigating this issue. Subdomain registrations (e.g., www.example.com) are not affected.
- resolved Jun 03, 2024, 07:00 PM UTC
This incident has been resolved.
- postmortem Nov 01, 2024, 07:45 AM UTC
Custom APEX domains registration was not working properly. Hotfix for domain management function was applied to fix the issue.
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