Keepit incident

Degraded Browsing and Indexing in US-DC

Minor Resolved View vendor source →

Keepit experienced a minor incident on May 20, 2026 affecting User Interface and API and 1 more component, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:54 PM UTC
Resolved
May 26, 2026, 09:10 AM UTC
Duration
5d 19h
Detected by Pingoru
May 20, 2026, 01:54 PM UTC

Affected components

User InterfaceAPISaaS Backup

Update timeline

  1. investigating May 20, 2026, 01:54 PM UTC

    We are currently experiencing indexing delays and slow browsing speeds in the US-DC region. Our team is actively investigating the issue and will provide updates as soon as it is resolved

  2. identified May 21, 2026, 06:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2026, 08:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2026, 09:10 AM UTC

    This incident has been resolved.