Keepit is currently experiencing a minor incident affecting SaaS Backup and SaaS Backup and 1 more component, which began 1d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 06:58 PM UTC
We are aware of an issue affecting backup coverage for Microsoft 365 Exchange connectors across multiple regions, which may trigger an anomaly detection alert. We are actively investigating and will provide a further update as soon as possible
- investigating Oct 02, 2026, 09:21 AM UTC
We continue investigating an issue affecting backup coverage for Microsoft 365 Exchange connectors across multiple regions, specifically related to In-Place Archive content, which may trigger an anomaly detection alert. We have confirmed there is no data loss — all data remains safely stored, including items that may not currently appear in the latest snapshot. We will provide a further update as soon as possible.