Keeping Outage History

Keeping is up right now

Keeping had 5 outages in the last 2 years totaling 17h 55m of downtime — averaging 0.2 incidents per month.

There were 5 Keeping outages since November 10, 2025 totaling 17h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.keeping.com

Minor September 25, 2026

Intermittent App Slowdowns

Detected by Pingoru
Sep 25, 2026, 11:54 AM UTC
Resolved
Sep 25, 2026, 03:09 PM UTC
Duration
3h 14m
Affected: Keeping App
Timeline · 5 updates
  1. investigating Sep 24, 2026, 03:19 PM UTC

    We are seeing occasional slowdowns of the app, possibly related to upstream issues with our GCP hosted load balancer. We are investigating.

  2. identified Sep 24, 2026, 07:18 PM UTC

    We've identified the issue and are working with Google Cloud Platform to resolve. Some users may experience slowdowns or intermittent errors when accessing the app.

  3. monitoring Sep 24, 2026, 09:24 PM UTC

    We are continuing to monitor has a fix is rolled out across our load balancer. Users may continue to experience an occasional long page load.

  4. monitoring Sep 25, 2026, 11:54 AM UTC

    We are continuing to monitor as a fix is rolled out across our global load balancer.

  5. resolved Sep 25, 2026, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

Intermittent connection issues

Detected by Pingoru
Sep 01, 2026, 03:31 PM UTC
Resolved
Sep 01, 2026, 09:48 PM UTC
Duration
6h 17m
Affected: Chrome ExtensionKeeping App
Timeline · 7 updates
  1. investigating Sep 01, 2026, 03:31 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:31 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 01, 2026, 03:33 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 01, 2026, 04:02 PM UTC

    A system wide Google Cloud is affecting Keeping - we're monitoring as the system recovers.

  5. monitoring Sep 01, 2026, 04:15 PM UTC

    Google Cloud Platform experienced a major outage starting at 10:44 EDT. Keeping is hosted on Google Cloud Platform, so our services were affected. Remediation is in affect and service is being restored. https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev

  6. monitoring Sep 01, 2026, 05:05 PM UTC

    GCP is still resolving the root cause but all Keeping systems are fully operational and we are continuing to monitor.

  7. resolved Sep 01, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 27, 2026

Ticket Delivery Delayed

Detected by Pingoru
Feb 27, 2026, 05:36 PM UTC
Resolved
Feb 27, 2026, 09:02 PM UTC
Duration
3h 26m
Timeline · 2 updates
  1. investigating Feb 27, 2026, 05:36 PM UTC

    We are currently investigating an issue with ticket delivery.

  2. resolved Feb 27, 2026, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 01:14 PM UTC
Resolved
Nov 18, 2025, 03:33 PM UTC
Duration
2h 19m
Affected: Chrome ExtensionKeeping App
Timeline · 8 updates
  1. investigating Nov 18, 2025, 11:58 AM UTC

    We are investigating issues with Cloudflare, our global DNS provider.

  2. monitoring Nov 18, 2025, 12:18 PM UTC

    Cloudflare appears to have resolved the issue, we are continuing to monitor.

  3. monitoring Nov 18, 2025, 12:26 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 18, 2025, 01:14 PM UTC

    Cloudflare is still resolving the issue and service remains intermittent. We are investigating workarounds. https://www.cloudflarestatus.com/

  5. monitoring Nov 18, 2025, 02:30 PM UTC

    We are continuing to monitor and investigate workarounds.

  6. monitoring Nov 18, 2025, 02:31 PM UTC

    Cloudflare is continuing to remediate the issue and we are investigating workarounds. Service remains intermittent based on your geographic location.

  7. monitoring Nov 18, 2025, 02:45 PM UTC

    We've implemented a workaround which should restore service for most users. Full recovery is ongoing as Cloudflare continues to remediate on their end.

  8. resolved Nov 18, 2025, 03:33 PM UTC

    This issue appears resolved - please restart your Chrome Browser if you are still experiencing issues, or reach out to [email protected].

Read the full incident report →

Major November 10, 2025

Slow sync and website loading

Detected by Pingoru
Nov 10, 2025, 03:54 PM UTC
Resolved
Nov 10, 2025, 06:31 PM UTC
Duration
2h 37m
Affected: Chrome ExtensionKeeping App
Timeline · 5 updates
  1. monitoring Nov 10, 2025, 03:54 PM UTC

    We've identified an issue that caused a slowdown in website performance and ticket syncing. The issue has been resolved and we are monitoring the system as it recovers.

  2. monitoring Nov 10, 2025, 04:08 PM UTC

    We're still seeing slowdowns in app performance and are continuing to investigate

  3. investigating Nov 10, 2025, 04:23 PM UTC

    We're still seeing slowdowns in app performance and are continuing to investigate.

  4. monitoring Nov 10, 2025, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results. Thanks for your patience here!

  5. resolved Nov 10, 2025, 06:31 PM UTC

    This incident has been resolved - please contact [email protected] if you are still experiencing issues.

Read the full incident report →