Keeping experienced a major incident on September 1, 2026 affecting Chrome Extension and Keeping App, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:31 PM UTC
We are currently investigating this issue.
- investigating Sep 01, 2026, 03:31 PM UTC
We are continuing to investigate this issue.
- investigating Sep 01, 2026, 03:33 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 01, 2026, 04:02 PM UTC
A system wide Google Cloud is affecting Keeping - we're monitoring as the system recovers.
- monitoring Sep 01, 2026, 04:15 PM UTC
Google Cloud Platform experienced a major outage starting at 10:44 EDT. Keeping is hosted on Google Cloud Platform, so our services were affected. Remediation is in affect and service is being restored. https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev
- monitoring Sep 01, 2026, 05:05 PM UTC
GCP is still resolving the root cause but all Keeping systems are fully operational and we are continuing to monitor.
- resolved Sep 01, 2026, 09:48 PM UTC
This incident has been resolved.