Keeping experienced a major incident on November 18, 2025 affecting Chrome Extension and Keeping App, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:58 AM UTC
We are investigating issues with Cloudflare, our global DNS provider.
- monitoring Nov 18, 2025, 12:18 PM UTC
Cloudflare appears to have resolved the issue, we are continuing to monitor.
- monitoring Nov 18, 2025, 12:26 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 01:14 PM UTC
Cloudflare is still resolving the issue and service remains intermittent. We are investigating workarounds. https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:30 PM UTC
We are continuing to monitor and investigate workarounds.
- monitoring Nov 18, 2025, 02:31 PM UTC
Cloudflare is continuing to remediate the issue and we are investigating workarounds. Service remains intermittent based on your geographic location.
- monitoring Nov 18, 2025, 02:45 PM UTC
We've implemented a workaround which should restore service for most users. Full recovery is ongoing as Cloudflare continues to remediate on their end.
- resolved Nov 18, 2025, 03:33 PM UTC
This issue appears resolved - please restart your Chrome Browser if you are still experiencing issues, or reach out to [email protected].