Keeper experienced a notice incident on August 21, 2025 affecting Keeper Web Vault (US), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Keeper Web Vault (US)
Update timeline
- resolved Aug 21, 2025, 05:36 PM UTC
Resolved - At 9:49 AM PST, we experienced login API request failures due to errors on an RDS database in the US region. The database failover completed successfully, and all systems were fully operational by 10:00 AM PST.