Keeper experienced a major incident on July 8, 2026 affecting KeeperPAM Connections (US), lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
KeeperPAM Connections (US)
Update timeline
- identified Jul 08, 2026, 06:51 PM UTC
We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.
- resolved Jul 08, 2026, 07:14 PM UTC
API errors have been resolved. The Keeper Gateway and KSM client version is no longer returning an error.