Keeper incident

Direct record sharing enforcement issue

Minor Resolved View vendor source →

Keeper experienced a minor incident on June 19, 2026 affecting Keeper Web Vault (US), lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 03:05 PM UTC
Resolved
Jun 19, 2026, 11:00 PM UTC
Duration
7h 54m
Detected by Pingoru
Jun 19, 2026, 03:05 PM UTC

Affected components

Keeper Web Vault (US)

Update timeline

  1. identified Jun 19, 2026, 03:05 PM UTC

    We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Backend API 18.1.3 update. We will issue a patch this morning.

  2. resolved Jun 19, 2026, 11:00 PM UTC

    The issue was resolved at 12:30PM PST.